Returns & Exchanges
At Cole Buxton, we offer a 14-day return period from the date of delivery for all items in their original, unworn condition with tags attached. Please note that all returns are subject to a quality inspection before a refund or exchange is processed.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in the original packaging, ensuring all designer tags and authenticity labels remain intact and undamaged.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
- 4.Inspection and Refund
Once received at our warehouse, your return will be inspected within 5 business days, and your refund will be issued to the original payment method.